Priority Software Support
Priority Software Support is the most cost-effective
plan for customers who believe they ’ll need support
regularly throughout the year. Priority Software Support
includes one year of unlimited calls to a
customer support line for troubleshooting and problem
resolution on most technical cases. If you wish to
purchase this plan, you must also maintain Upgrade
Protection (UPP) for the products you choose to cover.
Support calls are returned on a first come first serve
basis with those with active Priority Support Plans.
Calls are typically returned within 3 business hours.To
sign up for Priority Support, contact us at +1 (209) 830-7268.
| Need more service or
support? |
 |
Visit our
Service & Support page for details on our
complete set of service and support options. |
Support
Pricing
Review the
pricing and requirements
of each of our support
and maintenance plans. |
|
| Products Eligible for Customer Support
Consult this chart to see if your product is eligible
for the Customer Support options listed on these Web
pages.
If you don’t
see your product
listed, please
contact your
authorized
2Point Solution
Provider for
help. Or, if you
don't have a
2Point Solution
Provider, please
contact us
directly at
+1
(209)
830-7268 and
we’ll take care
of you right
away. |
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| 2Point Messenger Series Suite |
|
