Messenger Series

VOICEserve

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 (Last updated: April, 2007)

2Point Messenger Series VOICEserve Certified Device List:

 

 

 

 


2Point Messenger Series VOICEserve Certified Device List:

 

 
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INTELLIGENT VOICE BOARDS - ANALOG

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Brooktrout Technology
Brooktrout's  Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600

MODEL Line
Configuration
CallerID Inband
DTMF
Driver
Type
Disconnect
Supervision
PBX/KSU
Support
Blind
Transfers
Supervised
Transfers
Call
Progress
Vantage
4L(PCI)
4 port LoopStart X X TAPI X X X X X
Vantage
8L(PCI)
8 port LoopStart X X TAPI X X X X X
R432DSP 4 port LoopStart X X TAPI X X X X X
R232DSP 2 port LoopStart X X TAPI X X X X X

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INTELLIGENT VOICE BOARDS - DIGITAL

Eicon Networks Corporation
Eicon's  Partner Information
http://www.eicon.com/
U.S. Support 1-800-803-4266

MODEL Line
Configuration
CallerID InBand DTMF TAPI CallInfo Driver
Type
Disconnect
Supervision
PBX/KSU
Support
Blind
Transfers
Supervised
Transfers
Call
Progress
Diva Server BRI  1 ISDN Basic Rate Interface (2 voice lines) X X X TAPI X X X X X
Diva Server 4-BRI 2 ISDN Basic Rate Ports (4 voice lines) X X X TAPI X X X X X
Diva Server PRI-30M ISDN Primary Rate Interface (30 voice channels) X X X TAPI X X X X X
Diva Server T1/PRI T1 Primary Rate Interface (24 voice channels) X X X TAPI X X X X X

 

Phone Systems: 

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The following phone systems were tested by 2Point or one of the above board manufacturers and work well with the 2Point Messenger Series VOICEserve product through digital integration or through end-to-end analog DTMF integration. Be sure you have the correct integration hardware (voice board) from the above list that matches the method of integration in the table below.

When working with 2Point technical support, be aware that 2Point will be able to assist with integration questions related to configuration of the Voice Server in the 2Point Messenger Series Administrator. It is assumed that you are already significantly familiar with your phone system and will be able to make programming changes to the phone system to match the integration requirements necessary. If you are not capable of making programming changes, you are encouraged to hire a phone system specialist who can assist you in this manner.

PBX/KSU
MODEL
Method of Integration Called ID Caller ID Return to
operator
Message
Waiting
Auto-
Attendant
Conversation
recording
Personal
greeting
Follow-me
(trunk to
trunk
transfer)
Station
forward
(busy and
no-answer)
Configuration/ Integration Notes
NEC/Nitsuko
DS1000
Analog w/DTMF X X X X X X X X X In Progress
NEC/Nitsuko
DS2000
Analog w/DTMF X X X X X X X X X In Progress
Nortel
Norstar
Analog w/DTMF Digital via PBX integration board(intel)     X X X   X X X In Progress
Avaya
Partner ACS
Analog w/DTMF     X X X X X X X In Progress
Avaya Definity Analog w/DTMF X   X X X X X X X In Progress
Panasonic
1232
Analog w/DTMF     X X X   X X X In Progress
AT&T 5ESS (Custom ISDN) ISDN X X X X X   X X X In Progress
AT&T Long Distance Service (4ESS) ISDN X X X X X   X X X In Progress
AT&T Megacom (4ESS) SDN X X X X X   X X X In Progress
AT&T Megacom International (4ESS) SDN X X X X X   X X X In Progress
AT&T Software Defined Network (4ESS) SDN X X X X X   X X X In Progress
AT&T Switched Digital Service (4ESS) SDN/ISDN X X X X X   X X X In Progress
Lucent/Avaya 5ESS (National ISDN) ISDN X X X X X   X X X In Progress
Nortel DMS 100 (National ISDN) ISDN X X X X X   X X X In Progress
Siemens EWSD (National ISDN) ISDN X X X   X   X X X In Progress
Siemens HiCom T.1 QSig X X X X X   X X X In Progress
Siemens Hipath T.1 QSig X X X X X   X X X In Progress
More 2Point Messenger will support nearly any PBX/KSU with analog ports and end-to-end  DTMF. Digital PBX systems with standard ISDN  BRI and  PRI  as well as digital T1/E1 station interfaces are supported as well. Other digital integration, SMDI interfaces, and other enhancements are coming soon. If your PBX or KSU is not listed above, it is still very likely that 2Point Messenger will work.  The list above indicates only those systems that have been tested by 2Point or by the board manufacturer.
 

NOTES

The products listed have either been tested by 2Point in our Quality Assurance lab or in customer sites. 2Point does not guarantee 100% compatibility due to driver updates or changes and software revisions. 2Point will do it's best to resolve any compatibility issues between 2Point Messenger software and third party hardware in a timely manner.

Legacy devices may not function correctly due to lack updates from the hardware manufacturer or lack of driver for newer operating systems.

Copyright © 2008 2Point Communications, Inc. All rights reserved.
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