2Point Solutions

Messenger Series Suite

FAXserve

VOICEserve

MOBILEserve

Customer Service

Product Support

Upgrade

Support Forums

2Point Corporate

About 2Point

Investor Relations

Request Information

Contact 2Point

FAXserve 7 for NetWare and GroupWise
Certified Device List

Last Updated: October 7, 2004

If you are upgrading from a previous version of FAXserve (5 or 6), please make a backup copy of your existing faxdrv.cfg file under the FAXserve\control.rt directory for future re-installation of FAXserve when deemed necessary. The upgrade installer will automatically convert the existing faxdrv.cfg to support your legacy device.

This CDL only lists the most current devices supported by FAXserve 7. If you had purchased an upgrade copy of FAXserve 7 and you are attempting to re-install FAXserve 7 as a new installation, your legacy device (not listed below) will not be supported by the FAXserve 7 hardware installation wizard. To enable FAXserve 7 to continue support your legacy device, please contact technical support with your old copy of faxdrv.cfg. We will attempt to do a manual conversion of this file to a FAXserve 7 compatible format.

All devices supported by FAXserve 7 have been tested with Novell NetWare version 5 and 6, GroupWise™ version 5.5 and 6 and ConsoleOne™.

NOTE:  The legacy versions of FAXserve such as FAXserve 7.x have been replaced by FAXserve 8.x.  If you are still running a legacy version, the certification list below still applies.  If you have or will be upgrading, please review the certification list for the latest version of FAXserve.

Certified Device List

 
Messenger Series
Messenger Suite
FAXserve
VOICEserve
MOBILEserve
BitWare
Other Products
Contact Us
 
 

Top of Page  Device List

INTELLIGENT FAX BOARDS – ISDN
All Field and Lab Tested

Ascom...thinks ahead

ASCOM TELECOM
http://www.ascom-telecom.co.uk/fax&telex
United Kingdom Support 44 29 20 500 700

MODEL LINE CONFIGURATION DID
Digital Fax Router ISDN X

Top of Page  Device List

INTELLIGENT FAX BOARDS – ISDN
All Field and Lab Tested

AVM

AVM COMPUTERSYSTEME VERTRIEBS GmbH &Co.
PCI Board supported only FAXserve for NetWare and GroupWise v6.0 SP1 Only
http://www.avm.de/english/ (English language web site)
http://www.avm.de/ (German language web site)
German Support Number 49 30 39 97 60
US Support Number 1-415-464-4700

MODEL LINE DID
B1 ISDN X
B1-PCI ISDN X

Top of Page  Device List

INTELLIGENT FAX BOARDS – ISDN
All Field and Lab Tested


BINTEC COMMUNICATIONS
http://www.bintec.de/
German Support Number 49 91 19 67 30

MODEL ISDN TYPE LINE CONFIGURATON DTMF
Bianca/Brick XS BRI ISDN X
Bianca/Brick XM (eBRI) BRI ISDN X
V!CAS BRI ISDN X

Top of Page  Device List

INTELLIGENT FAX BOARDS
All Field and Lab Tested

Brooktrout Technology Logo

BROOKTROUT TECHNOLOGY
**PCI Board is supported by FaxServe for NetWare v6.0 SP1 or above


Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600
MODEL LINE CONFIGURATION DID DTMF
TR114 uP2C (PCI)** 1 LoopStart, 1 DID X X
TR114 uP2D (PCI)** 2 DID X  
TR114 uP4C (PCI)** 2 LoopStart, 2 DID X X
TR114 uP4D (PCI)** 4 DID X  
TR114 uP2L (PCI)** 2 Analog   X
TR114 uP4L (PCI)** 4 Analog   X
TR114 P2V (PCI) T1   X
TR114 P4V (PCI) T1   X
TR114 P8V (PCI) T1   X
TR114 P8V-T1 (PCI) T1   X
TR114 P16V (PCI) T1   X

Top of Page  Device List

MULTI-PORT SERIAL BOARD
All Field and Lab Tested

COMPUTONE
http://www.computone.com/
US Support 1-800-241-3946 x 2002

DEVICE MODEL
Computone 8 Port
Contact Computone Sales for free modem cables to ensure proper FAXserve operation
Intelliport II ISA-8
Computone 16, 32 Port
Contact Computone Sales for free modem cables to ensure proper FAXserve operation
Intelliport II ISA-EX

Top of Page  Device List

CLASS 2 MODEMS, MULTI-MODEM
MULTI-PORT SERIAL BOARD

All Field and Lab Tested

Comtrol: The Enterprise Connection

** Currently, Comtrol drivers do not support Novell Netware 6 with Service Pack 3.

COMTROL
http://www.comtrol.com/
US Support 1-763-494-4100
Comtrol's Partner Information

DEVICE MODEL
Comtrol 4 Port Rocket Modem 4 Port ISA
Comtrol 8 Port Rocket Modem 8 Port ISA
Comtrol 4 Port RocketModem II 4 PCI
Comtrol 6 Port RocketModem II 6 PCI
Comtrol 4 Port RocketPort Quadcable
Comtrol 4 Port RocketPort 4 ISA
Comtrol 4 Port RocketPort 4 PCI
Comtrol 8 Port RocketPort Octacable
Comtrol 8 Port RocketPort 8 ISA
Comtrol 8 Port RocketPort 8 PCI
Comtrol 16 Port RocketPort 16
Comtrol 32 Port RocketPort 32

Top of Page  Device List

CLASS 2/CLASS 2.0 MULTI- MODEM
MULTI-PORT SERIAL BOARD

All Field and Lab Tested

DIGI INTERNATIONAL

Call Digi for Novell Driver update for NetWare V.6.00
http://www.digi.com/
US Support 1-952-912-3456
Digi International's Partner Information

DEVICE MODEL
Digi International 4 Port AccelePort RAS 4
Digi International 8 Port AccelePort RAS 8
(NEW)Digi International 2 Port ** AccelePort 2r 920 PCI
(NEW)Digi International 4 Port ** Acceleport 4r 920 PCI
(NEW)Digi International 8 Port ** AccelePort 8r 920 PCI
Digi International 2 Port AccelePort 2e-ISA
Digi International 4 Port AccelePort 4e-ISA
Digi International 8 Port AccelePort 8e-ISA
Digi International 8 Port AccelePort 8em-ISA
Digi International 16 Port AccelePort 16em-ISA
Digi International 32 Port AccelePort32em-ISA

Top of Page  Device List

INTELLIGENT FAX BOARDS – ISDN
All Field and Lab Tested
Supports Point to Point and Point to Multi Point
Diva Server Cards support Unified Messaging without the need of additional hardware

Call Eicon for Novell Driver update for NetWare V.6.00
EICON NETWORKS
Eicon Networks Partner Information
http://www.eicon.com/
Eicon Networks Product Support Page: http://www.eicon.com/support/helpweb/

MODEL ISDN TYPE LINE CONFIGURATON CAPI DID DTMF
Diva Server BRI – 2M BRI ISDN X X X
Diva Server 4BRI – 8M BRI ISDN X X X
Diva Server Voice 4BRI – 8M BRI ISDN X X X
Diva Server BRI – 2M BRI ISDN X X X
Diva Server 4BRI – 8M BRI ISDN X X X
Diva Server Voice 4BRI – 8M BRI ISDN X X X
Diva Server T1/PRI – 4M PRI T1 X X X
Diva Server Voice T1/PRI 4M PRI T1 X X X
Diva Server T1/PRI – 8M PRI T1 X X X
Diva Server Voice T1/PRI – 8M PRI T1 X X X
Diva Server T1/PRI – 24M PRI T1 X X X
Diva Server Voice T1/PR1 PRI T1 X X X

Top of Page  Device List

MULTI-PORT SERIAL BOARD
All Field and Lab Tested

Equinox

EQUINOX
http://www.equinox.com/
US Support 1-800-275-3500 ext 322

DEVICE MODEL
Equinox 4 Port SS4-I
Equinox 8 Port SS8-1

Top of Page  Device List

INTELLIGENT FAX BOARDS – ANALOG
All Field and Lab Tested

Intel(R)

INTEL formerly DIALOGIC
http://www.dialogic.com/
U.S. Support 1-973-993-1443
Intel's Partner Information

MODEL LINE CONFIGURATION DID DTMF
CP (ISA)     X
Cpi (ISA)     X
CPi/100 (ISA) 1 Analog   X
CPi/200 (ISA) 2 Analog   X
CP4/LSI (ISA) 4 Analog   X
CP4/LSI Series II (ISA) 4 Analog   X
CPD (ISA)   X X
CPD/220 (ISA) 2 Analog, 2 DID X X

Top of Page  Device List

CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

MultiTech Systems
http://www.multitech.com/
US Support 1 800-972-2439
MultiTech's Partnership Information

MODEL
MT5600 ZDX
MT2834ZDX
MT2834ZDXb

Top of Page  Device List

MULTI-PORT SERIAL BOARD
All Field and Lab Tested

NDC Communications
http://www.ndclan.com.tw/
US Support

Device Model
NDC 4 Port RemoteMates ND8104
NDC 8 Port RemoteMates ND8108

Top of Page  Device List

MULTI-PORT SERIAL BOARD
All Field and Lab Tested

Stallion Technologies

Stallion Technologies
http://www.stallion.com/
US Support 1-800-729-2342

DEVICE MODEL
Stallion Easy Connection 16 Port EC 8/64-EISA

Top of Page  Device List

MULTI-PORT SERIAL BOARD
All Field and Lab Tested

Technology Concepts
http://www.thetcl.com/
European Support 44 870 870 5088

DEVICE MODEL
Technology Concepts 8 Port PCC/8i

Top of Page  Device List

CLASS 2/CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

U.S. ROBOTICS
http://www.usr.com/
US Support 1 888 904 2243
Although the US Robotics modems passed certification, a small number of customers have reported various Communication problems with some specific models of fax machines in the market. In some case it has been reported that the success rate is less then 70%.

MODEL
Courier Dual Standard V.34 Fax, V.32 bis (X2)
56k Voice Faxmodem Pro (model # 5605)
Tested only using RS232 port, not USB port
Courier V.Everything 56k Analog Corporate Modem (Model # 2806)

Top of Page  Device List

LEGACY DEVICES

INTELLIGENT FAX BOARDS
All Field and Lab Tested

Brooktrout Technology Logo

BROOKTROUT TECHNOLOGY
Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600
LEGACY – THE HARDWARE IS NO LONGER AVAILABLE
MODEL LINE CONFIGURATION DID DTMF
TR114 I2L (ISA) 2 Analog   X
TR114 I4L (ISA) 4 Analog   X
TR114 I2C (ISA) 1 Analog, 1 DID X X
TR114 12D (ISA) 2 DID X  
TR114 I4C (ISA) 2 Analog, 2 DID X X
TR114 I4D (ISA) 4 DID X  
TR114 I2V (ISA) T1 X  
TR114 I4V (ISA) T1 X  
TR114 I12V (ISA) T1 X  
TR114 I16V (ISA) T1 X  
TR114 I8V+T1 (ISA) T1 X  

INTELLIGENT FAX BOARDS – Digital Boards
All Field and Lab Tested

LEGACY – THE HARDWARE IS NO LONGER AVAILABLE

DEVICE MODEL DTMF
Digi – Novel NetWare 5 driver support only DataFire RAS 24 PT1  
Digi – Novel NetWare 5 driver support only DataFire RAS 48 PT1  

Top of Page  Device List

CLASS 2/CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

LEGACY – THE HARDWARE IS NO LONGER AVAILABLE

DEVICE MODEL
Multi-Tech MT932BR
Multi-Tech MT1432MR
Multi-Tech MT1432BR
Multi-Tech ISI2834/4 (4 modems)
Multi-Tech ISI2834/4a (8 modems)
Multi-Tech ISI3334 (8 modems)
Zoom MultiLine 4 Port MultiLine with 4 14.4 Voice/FaxModems
Zoom MultiLine 4 Port MultiLine with 4 V.34 FaxModems
Zoom MultiLine 8 Port MultiLine 4 -14.4 modules and 4 -V.34 modules
Zoom MultiLine 8 Port MultiLine w/8 14.4 voice/FaxModems
Zoom MultiLine 8 Port MultiLine w/8 V.34 Fax Modems
ZyXel U-336R/RE
Aiwa PV-AF2881
Aiwa PV-PFV144
Aiwa PV-PF288
Ascom AM2496F
AT&T DataPort Express 28.8 V.34
Banksia MyModem FaxModem
Bausch Datacom CN-9642 SAM
Computer Peripherals Euro Viva 14.4EF France
Computer Peripherals Euro Viva 14.4EF UK
Computer Peripherals Viva 14.4/FAXp
Creatix LC144VF
Elsa Microlink 2460TL
Elsa Microlink 14.4TL
Elsa Microlink 28.8TQV
Fujitsu FMFX-311
Fujitsu FMFX-11
Hayes Accura
The Hayes Accura 288 V.34+FAX, with Class 2 Fax support, is certified in the USA/Canada and UK only. Hayes should have Accura 288 Class 2 support for other European countries later in 1997.
Accura 288 V.34 + FAX
Hayes Accura
The Hayes Accura 288 V.34+FAX, with Class 2 Fax support, is certified in the USA/Canada and UK only. Hayes should have Accura 288 Class 2 support for other European countries later in 1997.
Accura 336 V.34 + FAX + Voice
Hayes Optima Optima 288 V.34 + FAX + Voice Business Modem
IBM V.34 7852 Model 10
IBM V.34 7852 Model 13
IBM ISA 28.8 (V.34)/14.4 Data/Fax Modem
Jetstream V.34 Fax Modem
Kortex KX Pro 144 Pocket
Lasat Safire 144D
Maestro Executive E336V
Micro Core MC288XL
Microcom DeskPorte 28.8S
Microcom DeskPorte 336S
Microcom V.34ESII-W
Multi-Tech MT1432BFR
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1432BG
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1432BLK
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1932BLI
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1932ZDXG
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1932ZDXK
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1932ZDXI
Multi-Tech
This Multi-Tech modem requires the 1.13 firmware release for proper FAXserve operation. If the firmware revision is earlier than 1.13, contact Multi-Tech Technical Support (or any Multi-Tech International office) for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
MT1932ZDX
Multi-Tech MT2834PCS2
Multi-Tech MT2834ZDXF
Multi-Tech MT2834ZDXb
Multi-Tech MT2834ZDX
Multi-Tech MT5634ZBA
NetComm M7F
NetComm M11F
NetComm M34F
Olitec Pocket Fax/Modem 28800
Omron MA2814B
Omron ME2814
Panasonic TO-700B
Panasonic TO-707B
Panasonic TO-BXF336W
Panasonic TO-BXF288W
PNB Baby Rio
Quaternaire Micro Speedy V.34
Ricoh FAX2700L w/ PC FAX Expander
SUNTAC MS288EF
SUNTAC MS288AF
Supra Supra Fax Modem 288
Technology Concepts Datablast V.34
Trellis Datacom FAX/Modem 28.8 Internal
Zoom Telephonics VFDX
Zoom Telephonics
The Zoom VFX modems require the specified 1.400x firmware release for proper FAXserve operation. If the firmware revision is earlier than the specified 1.400x \version. contact the Zoom Sales Department for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
V.32bis VFX (V)
Zoom Telephonics
The Zoom VFX modems require the specified 1.400x firmware release for proper FAXserve operation. If the firmware revision is earlier than the specified 1.400x \version. contact the Zoom Sales Department for a free EPROM upgrade. You will need to provide the modem model number, serial number, and the fact that you are a FAXserve user. The FAXserve Console Channel Configuration screen can be used to determine the Firmware revision (use the <Tab key to access the second configuration screen).
VFX 14.4V
Zoom Telephonics V.32bis Model 350
Zoom Telephonics VFX V.32bis – V2 Model 361
Zoom Telephonics V.34 Model 450
Zoom Telephonics V.34X Model 470
ZyXEL Elite 2864
ZyXEL U-1496E
ZyXEL U-336S

NOTES

The products listed have either been tested by ACCPAC in our Quality Assurance lab or in customer sites. ACCPAC does not guarantee 100% compatibility due to driver updates or changes and software revisions. ACCPAC will do it's best to resolve any compatibility issues between FAXserve software and third party hardware in a timely manner.

All products designated as NEW require downloading the new HARDWARE.CBD from our website at: http://www.accpac.com/support/faxserve/nw_patches_updates.asp. Without this new HARDWARE.CBD, the hardware device will fail to operate correctly.

Legacy devices may not function correctly due to lack updates from the hardware manufacturer or lack of driver for newer operating systems.


Top of Page  Device List

Copyright © 2009 2Point Communications, Inc. All rights reserved.
Printable Version     Email Page To Friend    Content Subject to Change